CXWizard vs. FastBots — Which WhatsApp automation should you choose?
Compare CXWizard and FastBots: pricing, features, pros & cons for small businesses using WhatsApp automation. See which saves you money and captures more leads.
CXWizard vs. FastBots — Which WhatsApp automation should you choose?
Short summary / TL;DR
FastBots focuses on quick AI chatbots trained on website data and offers WhatsApp integration. It's strong if you want a multi-channel chatbot quickly. CXWizard packages WhatsApp-specific features (bulk campaigns, QR/shortlink, appointment/product support) with a single SMB-friendly price — likely cheaper and more turnkey for WhatsApp-first small businesses.
Quick comparison
- Best for: FastBots best for multi-channel chatbot needs with website data training. CXWizard — WhatsApp-first businesses needing comprehensive automation and bulk messaging.
- Price snapshot: FastBots credit-based pricing with add-ons vs CXWizard $16/mo (or $12/mo billed annually)
- Key difference: FastBots' multi-channel approach vs CXWizard's WhatsApp business workflow optimization
Pricing comparison
- CXWizard: Pro — $16/month (billed monthly) — 30-day free trial. Annual billing saves 25% → $144/year ($12/month).
- FastBots: Free tier available and paid plans; offers credits and agency/white-label options. Pricing and message credits vary by plan. (FastBots)
Feature comparison
| Feature | CXWizard (Pro) | FastBots |
|---|---|---|
| WhatsApp AI 24/7 auto replies | ✅ (AI trained on docs + web pages) | ✅ (Website data training) |
| Monthly conversation / inquiries limit | 10,000 inquiries/month | Variable based on credits |
| WhatsApp Bulk (broadcast) messaging | ✅ | ❌ |
| Product & appointment scheduling | ✅ | Limited |
| Website widget + QR/shortlink | ✅ (floating widget, QR, shortlink) | ✅ |
| Training on custom docs & web pages | ✅ up to 20 docs/pages | ✅ (Website data) |
| Inbox / human takeover | ✅ | ✅ |
| Free trial | 30 days | Free tier available |
| Multi-channel support | WhatsApp-focused | ✅ (Multi-channel) |
| WhatsApp-specific features | ✅ (Optimized) | Limited |
Where CXWizard has strengths vs. FastBots
- WhatsApp business feature set — CXWizard focuses on appointment/product flows, bulk messaging, and QR/shortlink out of the box.
- Predictable monthly plan for SMBs vs. credit/credits & add-ons models.
- Generous monthly inquiries included — up to 10,000 inquiries/month in Pro — good for small businesses that prefer predictable pricing.
- All-in-one for small non-technical owners — built-in scheduling, product support, floating widget, QR/shortlink — easy setup without complex BSP or developer onboarding.
- WhatsApp business workflow optimization — designed specifically for WhatsApp Business use cases.
Known weaknesses or gaps
- FastBots offers more sophisticated AI training and cross-channel support.
- CXWizard is an early/single-plan product; some buyers want more tiers or enterprise features.
Negative reviews & common complaints about FastBots
- Need for more advanced enterprise-level features and occasional UI polish. (G2)
- Credit-based pricing can be unpredictable for high-volume businesses.
- Limited WhatsApp-specific features compared to WhatsApp-focused platforms.
FAQs
Which is cheaper for a small business?
CXWizard (Pro) at $16/mo or $12/mo billed yearly vs FastBots' credit-based pricing with add-ons. (FastBots)
Which platform is better for multi-channel vs WhatsApp-only?
FastBots excels at multi-channel chatbot creation with website data training. CXWizard is optimized specifically for WhatsApp business automation.
Is there a free trial?
CXWizard: 30-day trial. FastBots: Free tier available.
Which is easier for non-technical users?
CXWizard emphasizes a quick and fast setup that anyone can do themselves; FastBots requires more setup for advanced AI features.
Final recommendation
If you're a small service business or solo owner focused on fast, low-cost WhatsApp automation + bulk campaigns and a simple onboarding, CXWizard is likely the best fit. If you need multi-channel chatbot capabilities, advanced website data training, and don't mind credit-based pricing, consider FastBots.
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