CXWizard vs. Take.app — Which WhatsApp automation should you choose?

Short summary / TL;DR

Take.app is an e-commerce + WhatsApp storefront builder that's strong for merchants selling products via WhatsApp (order forms, inventory, payments). CXWizard focuses more on conversational AI, scheduling and inbox automation — better for service providers and small shops who need round-the-clock conversational responses, not necessarily a full storefront.

Quick comparison

• Best for: Take.app — e-commerce merchants selling products via WhatsApp. CXWizard — service providers and small shops needing conversational AI and appointment scheduling.
• Price snapshot: Take.app tiered ecommerce plans with per-store/staff/message add-ons vs CXWizard $16/mo (or $12/mo billed annually)
• Key difference: Take.app's e-commerce focus vs CXWizard's conversational AI and service business automation

Pricing comparison

• CXWizard: Pro — $16/month (billed monthly) — 30-day free trial. Annual billing saves 25% → $144/year ($12/month).
• Take.app: Three main plans with annual discounts:
  • Basic: Free — Unlimited WhatsApp orders, manual payments, up to 20 images
  • Premium: $19/month ($14/month annually) — Everything in Basic plus unlimited images, custom domain, card payments, analytics, SEO, and more
  • Business: $50/month ($38/month annually) — Everything in Premium plus WhatsApp Business Platform, broadcast, workflow, multiple stores, API access, and priority support
  • Add-ons: Extra store ($8/store), extra staff ($4/staff), automated WhatsApp messages ($0.05/message), extra emails ($0.01/email)

(Take App Pricing)

Feature comparison

Where CXWizard has strengths vs. Take.app

1. Conversational AI focus — 24/7 AI replies, training from docs, appointment scheduling (service businesses).
2. Lower entry cost for automation-first use cases — Take.app is great for ordering flows but CXWizard is cheaper for general support automation.
3. Generous monthly inquiries included — up to 10,000 inquiries/month in Pro — good for small businesses that prefer predictable pricing.
4. All-in-one for small non-technical owners — built-in scheduling, product support, floating widget, QR/shortlink — easy setup without complex BSP or developer onboarding.
5. AI training from site/docs — trains on up to 20 docs/web pages to give on-brand answers quickly.

Known weaknesses or gaps

• CXWizard lacks advanced e-commerce features like inventory management and payment processing that Take.app offers.
• Take.app has more sophisticated order management and product catalog features.
• CXWizard is an early/single-plan product; some buyers want more tiers or enterprise features.

Negative reviews & common complaints about Take.app

• Extra add-on costs (messages, staff) and occasional feature limits depending on plan.
• Pricing complexity for businesses that need multiple stores or high message volumes.
• Learning curve for setting up complex e-commerce workflows.

FAQs

Which is cheaper for a small business?

For basic automation: Take.app's Basic plan is free (unlimited WhatsApp orders, manual payments, up to 20 images). For advanced features: CXWizard at $16/mo vs Take.app Premium at $19/mo ($14/mo annually). Take.app's Business plan at $50/mo ($38/mo annually) includes advanced e-commerce features that CXWizard doesn't offer. (Take App Pricing)

Which platform is better for e-commerce vs service businesses?

Take.app excels at e-commerce with order forms, inventory, and payments. CXWizard is better for service businesses with appointment scheduling and conversational AI.

Is there a free trial?

CXWizard: 30-day trial. Take.app: Free Basic plan with unlimited WhatsApp orders and manual payments (limited to 20 images).

Which is easier for non-technical users?

CXWizard emphasizes a quick and fast setup that anyone can do themselves; Take.app requires more setup for e-commerce features.

Final recommendation

If you're a small service business or solo owner focused on fast, low-cost WhatsApp automation + bulk campaigns and a simple onboarding, CXWizard is likely the best fit. If you need advanced e-commerce features, order management, and product catalog functionality, consider Take.app.

(Admin citations used: Take App)