Answer Customer FAQs with AI, 24/7
Your team should not answer the same policy, pricing, and product questions fifty times a day. CXWizard handles FAQs on WhatsApp, Instagram, and web chat so your staff focuses on cases that need a human.
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Your team should not answer the same question all day
Repetitive support requests drain capacity and create inconsistent answers across channels.
Return policies, business hours, pricing tiers, and product specs come up constantly. Staff copy-paste the same replies across WhatsApp, Instagram, and email.
When different team members reply on different platforms, customers get conflicting information. That erodes trust fast.
Customers expect instant answers at night and on weekends. Delayed replies on any channel lead to frustration and churn.
How AI FAQ support works
Train once, answer everywhere, escalate when it matters.
Upload your business knowledge
Add your website, FAQs, help articles, and policy documents. CXWizard learns your business so answers sound like your team, not a generic bot.
AI answers on every channel
Customers ask on WhatsApp, Instagram Messenger, or web chat. Your agent responds in natural language with accurate, on-brand answers.
Complex issues escalate with context
When a question needs human judgment, the AI transfers the conversation to your team through the shared inbox with the full chat history attached.
Your team improves the AI over time
Review conversations, correct answers, and update your knowledge base. The agent gets sharper with every iteration.
Trained on your business, not generic scripts
One AI agent delivers consistent support across WhatsApp, Instagram, and website chat.
Customers get replies in seconds on any channel, even when your office is closed.
Every customer hears the same accurate answer about returns, warranties, hours, and pricing, no matter who is on shift.
Your team steps in for disputes, edge cases, and sensitive situations instead of typing the same FAQ replies all day.
Más como un Humano que un Robot
Los chatbots tradicionales necesitan constructores de flujos complejos y no pueden realmente entender a tus clientes. CXWizard utiliza tecnología avanzada de agentes de IA que piensa, entiende y responde de forma natural.
Chatbots Tradicionales
Agente de IA de CXWizard
Los chatbots tradicionales se basan en la coincidencia de palabras clave y flujos de automatización preconstruidos. CXWizard utiliza IA que realmente entiende tu negocio y las necesidades únicas de cada cliente.
Estime su costo mensual
Compare el costo laboral actual con un plan de CXWizard diseñado para su volumen de mensajes.
Personas que hoy dedican tiempo a responder mensajes de clientes.
Salario más beneficios y costos generales, en USD.
Aproximadamente cuántos mensajes le envían los clientes cada mes.
La estimación asume que la IA maneja aproximadamente el 80% de las conversaciones.
Plan recomendado
Inicial
Suscripción de CXWizard
$100/mes
El plan Inicial cubre hasta 10,000 respuestas de IA por mes.
$4,700/mes
Un 78% menos que su costo laboral actual de $6,000/mes. Con CXWizard, su total estimado es $1,300/mes.
Las estimaciones son ilustrativas y excluyen impuestos y tarifas de mensajería de Meta. La facturación real depende de su plan y uso. Incluye prueba gratuita de 14 días.
Customer support FAQ questions
What businesses ask before automating FAQ support with CXWizard.
How do I train the AI on my business FAQs?
Upload your website URL, help docs, and policy pages. CXWizard builds a knowledge base your agent draws from. You can update it anytime as policies change.
Which channels does AI FAQ support cover?
WhatsApp, Instagram Messenger, and your website chat widget. One agent, one knowledge base, consistent answers everywhere.
What if the AI gives a wrong answer?
You review conversations in the dashboard, correct responses, and update your knowledge base. Escalation rules also route uncertain questions to your team automatically.
Can customers request a human agent?
Yes. When someone asks to speak with a person, CXWizard transfers the conversation to your shared inbox with full context so nothing gets repeated.
Does the AI support multiple languages?
CXWizard detects the customer's language and responds naturally, which is useful for businesses serving international customers across messaging channels.