WhatsApp Marketing to Reach Customers at Scale

Email gets ignored. WhatsApp marketing gets opened. Send promotions, product updates, and win-back messages to your customer list with compliant bulk messaging and real-time cost estimates.

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FreshBox Groceries

Business account

WhatsApp
Hi Sarah! Our summer sale is live. 20% off your favorites this week. Shop now: freshbox.com/sale
10:00 AM
Oh nice! Do you still deliver to downtown?
10:04 AM
Yes! Downtown delivery runs Mon through Sat. Want me to add your usual items to cart?
10:04 AM
Type a message

Email gets ignored. WhatsApp messages get seen.

Your existing customers are more likely to buy again, but only if your WhatsApp marketing reaches them on the channel they actually check.

Email open rates keep falling

Promotional emails land in spam or get deleted unread. Re-engaging past customers through email alone leaves revenue on the table.

No scalable way to run WhatsApp marketing

Sending promotions one by one from a phone does not work at scale. You need a compliant system built for WhatsApp marketing campaigns.

Fear of getting your number banned

Unofficial bulk tools risk account bans and lost customer trust. You need the official WhatsApp API with proper template approval.

How WhatsApp marketing works

Compliant bulk messaging from a platform built for business scale.

  1. Import your customer list

    Upload contacts who have opted in to WhatsApp messages from your CRM, Shopify, or past order data.

  2. Create your message template

    Build a promotion, product update, or win-back message. CXWizard helps you format it for Meta template approval.

  3. Preview cost and send

    See a real-time cost estimate before you hit send. No surprise bills, and zero markup on WhatsApp message costs.

  4. Track opens, replies, and conversions

    Monitor campaign performance and handle replies in your shared inbox. Customers who respond enter a conversation your AI or team can continue.

WhatsApp marketing, compliant and built in

Official Meta Tech Provider status means you run WhatsApp marketing at scale without cutting corners.

90%+ average open rates

WhatsApp marketing messages get read. Compare that to roughly 20% for email and the ROI difference is clear.

Win-back and upsell campaigns

Re-engage lapsed customers, announce new products, and promote seasonal sales to people who already know your brand.

Zero markup on message costs

CXWizard charges no extra fees on WhatsApp marketing messages. You pay Meta's rates directly with full transparency.

Más como un Humano que un Robot

Los chatbots tradicionales necesitan constructores de flujos complejos y no pueden realmente entender a tus clientes. CXWizard utiliza tecnología avanzada de agentes de IA que piensa, entiende y responde de forma natural.

Chatbots Tradicionales

Agente de IA de CXWizard

Entiende el contexto y la intención
Procesa imágenes que envían los clientes
Entiende notas de voz
Entiende documentos y PDFs
Recuerda historial de conversaciones
Responde en cualquier idioma
Sabe cuándo escalar a un humano
No se requiere configuración de flujos complejos

Los chatbots tradicionales se basan en la coincidencia de palabras clave y flujos de automatización preconstruidos. CXWizard utiliza IA que realmente entiende tu negocio y las necesidades únicas de cada cliente.

Impulsa las Ventas con Campañas de Mensajería Masiva por WhatsApp

Llega a tus clientes donde realmente leen los mensajes. Crea campañas de difusión dirigidas para aumentar el compromiso, promocionar ofertas y atraer tráfico a tu sitio web.

Recargo por tarifa de mensaje
CXWizard no agrega recargo sobre las tarifas de mensajes de Meta.
CXWizard
<b>0</b>% sin recargo

Paga la tarifa de mensaje bruta de Meta: sin recargo adicional.

Otras herramientas API de WhatsApp
Recargo del ~20%

A menudo se agregan recargos sobre las tarifas de Meta.

Las políticas de recargo varían según el proveedor; el 20% se muestra como un ejemplo típico.

Plantillas de Campañas Prediseñadas

Promoción
Promoción de productos
Anuncia nuevos productos y lleva tráfico a tu tienda.
Promoción de productos template preview
Ventas
Oferta Especial
Comparte descuentos por tiempo limitado y crea urgencia para aumentar conversiones.
Oferta Especial template preview
Compromiso
Reactivar Clientes Inactivos
Recupere a los clientes que no han comprado o interactuado recientemente con ofertas personalizadas y recordatorios.
Reactivar Clientes Inactivos template preview

WhatsApp marketing FAQs

What businesses ask before launching WhatsApp marketing campaigns.

Is WhatsApp marketing compliant?

CXWizard uses the official WhatsApp Business API as a Meta Tech Provider. Messages use approved templates and require customer opt-in, keeping your account in good standing.

How much do WhatsApp marketing messages cost?

You pay Meta's per-message rates directly. CXWizard adds zero markup. You see a real-time cost estimate before every campaign send.

Can customers opt out of WhatsApp marketing messages?

Yes. Recipients can unsubscribe, and CXWizard respects opt-out requests automatically to keep your campaigns compliant.

What kind of WhatsApp marketing campaigns can I send?

Promotions, product launches, seasonal sales, appointment reminders, win-back offers, and order updates. Any message that re-engages your existing customer base.

What happens when a customer replies to a marketing message?

Replies flow into your CXWizard shared inbox where your AI agent or team can continue the conversation and drive the sale.

¿Listo para escalar tu soporte al cliente?

Únete a equipos usando CXWizard para reducir tiempos de respuesta, bajar los costos de soporte y manejar el creciente volumen de clientes sin ampliar personal.