Turn WhatsApp, Instagram, and website chat into your front desk for guests before and during their stay. Answer room, amenity, and booking questions instantly and reduce front-desk call volume.
Start with a free trial, no credit card required.
Guest Services
AI online
Voice note
0:12
Dê à sua equipe um espaço único para trabalhar, e dê aos clientes respostas rápidas que parecem humanas e consistentes.
Traga o WhatsApp, Instagram e bate-papo na web para uma caixa de entrada compartilhada. Direcione conversas para membros da equipe com clareza para que nada seja perdido e todas as transferências sejam responsáveis.
Os clientes enviam capturas de tela, notas de voz e documentos. Sua IA entende todo o contexto e responde instantaneamente para que sua equipe possa se concentrar nos casos importantes.
Apoie os clientes no idioma de sua preferência com tom consistente e respostas precisas. Expanda-se globalmente sem aumentar o número de funcionários.
Automate lead qualification and support across WhatsApp, Instagram, and website chat so your team can focus on high-value conversations.
Guests ask about room types, parking, breakfast hours, and late check-in while your team is busy with arrivals. CXWizard answers on WhatsApp, Instagram Messenger, and website chat and your website so front desk staff handle exceptions and in-person requests, not the same FAQs on repeat.
Travelers book the hotel that confirms details quickly. Instant replies about availability, policies, and upgrades help guests commit to a reservation while they are still comparing options on their phone.
Promotions and OTA traffic convert when every inquiry gets a warm, fast answer. CXWizard shares room options, clarifies rates and inclusions, and guides guests to book direct or confirm upgrades before they choose another property.
Chatbots tradicionais precisam de criadores de fluxo complexos e não conseguem entender realmente seus clientes. CXWizard utiliza tecnologia avançada de agentes de IA que pensa, entende e responde naturalmente.
Chatbots tradicionais dependem de correspondência de palavras-chave e fluxos de automação pré-construídos. CXWizard usa IA que realmente entende seu negócio e as necessidades únicas de cada cliente.
Integre com suas ferramentas favoritas
How hotels use CXWizard for guest inquiries, bookings, and stay support on WhatsApp, Instagram, and website chat.
Guests message about pet policies, airport shuttles, spa hours, and whether early check-in is possible. CXWizard answers from your property guide, collects dates and room preferences, and escalates special requests to your team with context intact.
Hotel guests send voice notes from taxis, photos of booking confirmations, and follow-ups across their stay. CXWizard maintains that thread from pre-arrival through checkout instead of resetting every time they ask a new question.
Plans start at $40/month with a 14-day free trial. A few extra direct bookings or upsold stays each month typically cover the subscription several times over.
Billing disputes, complex group blocks, or complaints that need a manager go to your front desk or guest relations team with stay dates, room type, and conversation history ready.
No. Train the agent on your amenities, policies, and hospitality tone so replies feel like your concierge team, not a corporate hotel bot.
