Recommend the Right Products in Chat with AI

Customers know they want something but not which product fits. Your AI agent asks about preferences and budget, then recommends options from your catalog on WhatsApp, Instagram, or web chat.

WhatsApp
Instagram

Start with a free trial, no credit card required.

Glow & Co.

Typically replies instantly

WhatsApp
I have dry skin and my budget is around $45. What do you recommend?
3:41 PM
For dry skin under $45, I'd suggest these two: 1. Hydrating Serum ($38) 2. Daily Moisture Cream ($42) Want me to explain the difference?
3:41 PM
Tell me about the serum
3:42 PM

Hydrating Serum

$38.00

View product

3:42 PM
Type a message

Customers know they want something, but not which product

Choice overload kills conversions when shoppers cannot get personalized guidance in the moment.

Too many options, not enough guidance

Large catalogs overwhelm customers browsing on mobile. Without a helpful guide in chat, they leave without buying.

Staff cannot assist every shopper

Your team cannot personally guide every person who messages on WhatsApp, Instagram, or web chat, especially during traffic spikes.

Generic bots miss the nuance

Rule-based chatbots push fixed product lists. They fail when customers describe needs in their own words.

How AI product recommendations work

Conversational discovery that leads to the right product, not a random catalog dump.

  1. Customer describes what they need

    Someone messages on WhatsApp, Instagram, or web chat with a question like "What's best for dry skin under $50?" or "I need a gift for a runner."

  2. AI asks clarifying questions

    Your agent asks about preferences, budget, size, or use case to narrow down options before recommending anything.

  3. Personalized suggestions from your catalog

    Connected to Shopify or data added to the knowledge base, your AI pulls real products with accurate prices and shares direct links in the conversation.

  4. Follow-up questions handled in chat

    Customers compare options, ask about ingredients or specs, and get answers without leaving the conversation.

Personalized suggestions from your catalog

Turn browsing conversations into confident purchase decisions.

Higher conversion from chat

Guided recommendations reduce choice paralysis and move customers from browsing to buying.

Larger average order value

Smart upsells and complementary product suggestions happen naturally in conversation, not through pushy pop-ups.

Works at any volume

Whether ten or ten thousand shoppers message you, every one gets personalized guidance without adding staff.

Mais como um Humano do que um Robô

Chatbots tradicionais precisam de criadores de fluxo complexos e não conseguem entender realmente seus clientes. CXWizard utiliza tecnologia avançada de agentes de IA que pensa, entende e responde naturalmente.

Chatbots Tradicionais

Agente de IA CXWizard

Entende contexto e intenção
Processa imagens enviadas por clientes
Entende notas de voz
Entende documentos e PDFs
Lembra o histórico de conversas
Responde em qualquer idioma
Sabe quando escalar para um humano
Não é necessário configuração de fluxo complexa

Chatbots tradicionais dependem de correspondência de palavras-chave e fluxos de automação pré-construídos. CXWizard usa IA que realmente entende seu negócio e as necessidades únicas de cada cliente.

Estimativa gratuita

Estime seu custo mensal

Compare seu custo de mão de obra atual com um plano CXWizard construído para o seu volume de mensagens.

Sua equipe hoje

Pessoas que passam tempo respondendo mensagens de clientes hoje.

Salário mais benefícios e custos gerais, em USD.

Aproximadamente quantas mensagens os clientes enviam a você a cada mês.

A estimativa assume que a IA lida com cerca de 80% das conversas.

Plano recomendado

Inicial

Assinatura CXWizard

$100/mês

O plano Starter cobre até 10.000 respostas de IA por mês.

Economia estimada

$4,700/mês

Cerca de 78% menos do que o seu custo atual de $6,000/mês com mão de obra. Com o CXWizard, o seu total estimado é $1,300/mês.

As estimativas são ilustrativas e excluem impostos e taxas de mensagens do Meta. A cobrança real depende do seu plano e uso. Inclui teste gratuito de 14 dias.

Funciona com seu conjunto de ferramentas

Conecte os sistemas que você já utiliza, de mensagens e comércio a agendamentos, planilhas e APIs personalizadas, para que o trabalho permaneça nas ferramentas que sua equipe já utiliza.

  • WhatsApp
  • IG Messenger
  • Widget de Chat para Sites
  • Shopify
  • Calendly
  • Google Sheets
  • API

Product recommendation FAQs

How ecommerce brands use CXWizard for conversational product discovery.

Does CXWizard connect to my Shopify catalog?

Yes. Connect Shopify so your AI agent pulls live product data, prices, and links. Recommendations stay accurate as your catalog changes.

Which channels support product recommendations?

WhatsApp, Instagram Messenger, and website chat. Customers discover and compare products wherever they already message you.

What if a recommended product is out of stock?

Your AI can suggest alternatives, notify the customer when items restock, or escalate to your team for special orders.

Can the AI recommend products based on photos?

Yes. Customers can send photos of products they like or problems they want to solve, and CXWizard uses multimodal AI to suggest relevant items.

How is this different from a basic product carousel bot?

CXWizard understands natural language and context. It asks follow-up questions, compares options, and adapts recommendations based on the full conversation, not a fixed menu.

Veja o CXWizard lidando com sua próxima conversa.

Inicie uma avaliação ou converse com vendas sobre receitas, custos de suporte e metas de retenção.