Multichannel Support Inbox
Bring WhatsApp, Instagram, and web chat into one shared inbox. Route conversations to team members with clarity so nothing gets missed and every handoff stays accountable.
AI Agent for Law firms
Capture more legal intakes before they message another firm
Automate legal intake on WhatsApp, Instagram, and website chat. Collect case basics, answer common procedural questions, and book consultations 24/7.
Start with a free trial, no credit card required.
Case Intake
AI online
Hi, I need help with a landlord dispute. Can I book a consultation?
14:10
Yes. I can collect a few details and schedule a consult. What city are you in and what’s the key issue?
14:10
lease-agreement.pdf
Here’s my lease agreement.
14:11
Thanks. I’ll forward this to the attorney for review. I can’t give legal advice here, but I can book the right consultation slot.
14:11
Voice note
0:19
They’re refusing to return my deposit and claiming damage I didn’t do.
14:12
Understood. What date did you move out and do you have photos of the condition? I’ll schedule your consult next.
14:12
Type a message…
Deliver Support That Sets You Apart and Wins Customer Loyalty
Give your team a single place to work, and give customers fast answers that feel human and consistent.
Multimodal AI Agent
Customers send screenshots, voice notes, and documents. Your AI understands the full context and responds instantly so your team can focus on the edge cases that matter.
Multilingual AI Agent
Support customers in their preferred language with consistent tone and accurate answers. Expand globally without expanding headcount.
Why Law firms choose CXWizard
Automate lead qualification and support across WhatsApp, Instagram, and website chat so your team can focus on high-value conversations.
Handle high volume inquiries
Intake messages about injuries, family matters, visas, and contracts arrive nights and weekends, often with documents attached. CXWizard captures matter type, urgency, and contact details on WhatsApp, Instagram Messenger, and website chat and your site so partners review qualified leads, not every random DM.
Reduce response time
Potential clients often message several firms at once. Respond in minutes with intake questions answered, conflict checks started, and consult slots offered so your firm is the one that feels responsive and professional.
Increase your revenue
Paid and organic leads need a professional first impression within minutes. CXWizard answers procedural FAQs, collects case basics, and offers consultation slots so your firm wins the client who messaged three firms at once.
Multichannel inbox
One inbox for WhatsApp, Instagram, and web chat
Stop jumping between apps. Every conversation lands in one shared inbox with full history, tags, and clear handoffs for your team.
- See WhatsApp, Instagram Messenger, and website chat in a single inbox
- Tag leads, assign team members, escalate chats and responds to customers
- Let AI handle routine replies while your team steps in when it matters
app.cxwizard.app/dashboard/inbox
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AI Online
What’s in this? I have a nut allergy
Just now
That’s our Thai Basil Chicken Bowl. It’s completely nut-free. Place your order at: https://myrestaurant.com
Just now
Type your message…
More like a Human than a Robot
Traditional chatbots need complex flow-builders and can't actually understand your customers. CXWizard uses advanced AI agent technology that thinks, understands, and responds naturally.
Traditional Chatbots
CXWizard AI Agent
Understands context and intent
Processes images customers send
Understands voice notes
Understands documents & PDFs
Remembers conversation history
Responds in any language
Knows when to escalate to human
No complex flow setup required
Traditional chatbots rely on keyword matching and pre-built automation flows. CXWizard uses AI that actually understands your business and each customer's unique needs.
Integrations
Connect WhatsApp
Connect Instagram Messenger
Integrate our chat widget on your website
Integrate Shopify for orders
Integrate Calendly for appoinment management
Integrate Google Calendar for appoinment management
Automatically export leads to Google Sheets
Connect custom API tools your agent can call during conversations
Integrate with your favorite tools, your API, CRM, or an external service
FAQs for law firms
How law firms use CXWizard for intake on WhatsApp, Instagram, and website chat, triage, and consultation booking.
How can WhatsApp automation help Law firms?
People reach out about divorces, injuries, visas, or contract disputes, often stressed and outside business hours. CXWizard captures matter type, jurisdiction, urgency, and contact details, answers non-advisory FAQs, and books consults so partners review qualified intakes, not every random message.
How is CXWizard different from other WhatsApp chatbot tools for Law firms?
Legal intake requires careful boundaries: the AI can explain process and gather facts without giving legal advice. CXWizard escalates nuanced or privileged topics to your team with a full transcript, unlike rigid bots that frustrate clients with 'I don't understand.'
How much does AI automation for Law firms cost?
Plans start at $40/month with a 14-day free trial. One additional retained client from faster intake typically pays for the platform for the year.
What happens when a Law firms customer asks something the AI can't handle?
Strategy questions, settlement discussions, or anything requiring attorney judgement go to your lawyers or intake staff with matter summary and documents already attached.
Will the AI agent sound robotic to my Law firms customers?
No. You define practice areas, intake scripts, and tone so the agent reflects your firm's professionalism, which is especially important when clients are anxious about their case.