Multichannel Support Inbox
Bring WhatsApp, Instagram, and web chat into one shared inbox. Route conversations to team members with clarity so nothing gets missed and every handoff stays accountable.
Automate legal intake on WhatsApp, Instagram, and website chat. Collect case basics, answer common procedural questions, and book consultations 24/7.
Start with a free trial, no credit card required.
Case Intake
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Give your team a single place to work, and give customers fast answers that feel human and consistent.
Bring WhatsApp, Instagram, and web chat into one shared inbox. Route conversations to team members with clarity so nothing gets missed and every handoff stays accountable.
Customers send screenshots, voice notes, and documents. Your AI understands the full context and responds instantly so your team can focus on the edge cases that matter.
Support customers in their preferred language with consistent tone and accurate answers. Expand globally without expanding headcount.
Automate lead qualification and support across WhatsApp, Instagram, and website chat so your team can focus on high-value conversations.
Intake messages about injuries, family matters, visas, and contracts arrive nights and weekends, often with documents attached. CXWizard captures matter type, urgency, and contact details on WhatsApp, Instagram Messenger, and website chat and your site so partners review qualified leads, not every random DM.
Potential clients often message several firms at once. Respond in minutes with intake questions answered, conflict checks started, and consult slots offered so your firm is the one that feels responsive and professional.
Paid and organic leads need a professional first impression within minutes. CXWizard answers procedural FAQs, collects case basics, and offers consultation slots so your firm wins the client who messaged three firms at once.
Traditional chatbots need complex flow-builders and can't actually understand your customers. CXWizard uses advanced AI agent technology that thinks, understands, and responds naturally.
Traditional chatbots rely on keyword matching and pre-built automation flows. CXWizard uses AI that actually understands your business and each customer's unique needs.
Integrate with your favorite tools
How law firms use CXWizard for intake on WhatsApp, Instagram, and website chat, triage, and consultation booking.
People reach out about divorces, injuries, visas, or contract disputes, often stressed and outside business hours. CXWizard captures matter type, jurisdiction, urgency, and contact details, answers non-advisory FAQs, and books consults so partners review qualified intakes, not every random message.
Legal intake requires careful boundaries: the AI can explain process and gather facts without giving legal advice. CXWizard escalates nuanced or privileged topics to your team with a full transcript, unlike rigid bots that frustrate clients with 'I don't understand.'
Plans start at $40/month with a 14-day free trial. One additional retained client from faster intake typically pays for the platform for the year.
Strategy questions, settlement discussions, or anything requiring attorney judgement go to your lawyers or intake staff with matter summary and documents already attached.
No. You define practice areas, intake scripts, and tone so the agent reflects your firm's professionalism, which is especially important when clients are anxious about their case.