Revenue Leak Audit
Answer these 10 questions honestly to find out where your business may be losing customers and revenue from slow or missed responses.
1.We respond to new enquiries within 5 minutes.
2.We consistently respond to messages outside business hours.
3.Every customer gets a response.
4.Customers can book without waiting for staff.
5.We have a system to automatically qualify leads before someone on the team gets involved.
6.We have a system to automatically collect customer information.
7.Customers can reach us on WhatsApp or on Instagram.
8.We have a system to handle repetitive customer questions so that team members don't waste time answering the same questions every day.
9.Our team can handle spikes in customer messages during holiday and seasonal rushes or when running ad campaigns.
10.Our team can handle the current customer messages comfortably without hiring additional sales or support people.
Answer all questions to see your results.