WhatsApp Marketing to Reach Customers at Scale
Email gets ignored. WhatsApp marketing gets opened. Send promotions, product updates, and win-back messages to your customer list with compliant bulk messaging and real-time cost estimates.
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FreshBox Groceries
Business account
Email gets ignored. WhatsApp messages get seen.
Your existing customers are more likely to buy again, but only if your WhatsApp marketing reaches them on the channel they actually check.
Promotional emails land in spam or get deleted unread. Re-engaging past customers through email alone leaves revenue on the table.
Sending promotions one by one from a phone does not work at scale. You need a compliant system built for WhatsApp marketing campaigns.
Unofficial bulk tools risk account bans and lost customer trust. You need the official WhatsApp API with proper template approval.
How WhatsApp marketing works
Compliant bulk messaging from a platform built for business scale.
Import your customer list
Upload contacts who have opted in to WhatsApp messages from your CRM, Shopify, or past order data.
Create your message template
Build a promotion, product update, or win-back message. CXWizard helps you format it for Meta template approval.
Preview cost and send
See a real-time cost estimate before you hit send. No surprise bills, and zero markup on WhatsApp message costs.
Track opens, replies, and conversions
Monitor campaign performance and handle replies in your shared inbox. Customers who respond enter a conversation your AI or team can continue.
WhatsApp marketing, compliant and built in
Official Meta Tech Provider status means you run WhatsApp marketing at scale without cutting corners.
WhatsApp marketing messages get read. Compare that to roughly 20% for email and the ROI difference is clear.
Re-engage lapsed customers, announce new products, and promote seasonal sales to people who already know your brand.
CXWizard charges no extra fees on WhatsApp marketing messages. You pay Meta's rates directly with full transparency.
More like a Human than a Robot
Traditional chatbots need complex flow-builders and can't actually understand your customers. CXWizard uses advanced AI agent technology that thinks, understands, and responds naturally.
Traditional Chatbots
CXWizard AI Agent
Traditional chatbots rely on keyword matching and pre-built automation flows. CXWizard uses AI that actually understands your business and each customer's unique needs.
Drive Sales with WhatsApp Bulk Messaging Campaigns
Reach your customers where they actually read messages. Create targeted broadcast campaigns to increase engagement, promote offers, and drive traffic to your website.
Pay Meta’s raw message fee — no added surcharge.
Surcharges are often added on top of Meta fees.
Markup policies vary by provider; 20% is shown as a typical example.
Ready-Made Campaign Templates
WhatsApp marketing FAQs
What businesses ask before launching WhatsApp marketing campaigns.
Is WhatsApp marketing compliant?
CXWizard uses the official WhatsApp Business API as a Meta Tech Provider. Messages use approved templates and require customer opt-in, keeping your account in good standing.
How much do WhatsApp marketing messages cost?
You pay Meta's per-message rates directly. CXWizard adds zero markup. You see a real-time cost estimate before every campaign send.
Can customers opt out of WhatsApp marketing messages?
Yes. Recipients can unsubscribe, and CXWizard respects opt-out requests automatically to keep your campaigns compliant.
What kind of WhatsApp marketing campaigns can I send?
Promotions, product launches, seasonal sales, appointment reminders, win-back offers, and order updates. Any message that re-engages your existing customer base.
What happens when a customer replies to a marketing message?
Replies flow into your CXWizard shared inbox where your AI agent or team can continue the conversation and drive the sale.