Multichannel Support Inbox
Bring WhatsApp, Instagram, and web chat into one shared inbox. Route conversations to team members with clarity so nothing gets missed and every handoff stays accountable.
WhatsApp AI for Universities
Support prospective and current students on WhatsApp at scale. Answer admissions, program, and campus questions instantly and route complex cases to the right office.
Start with a free trial, no credit card required.
Admissions
AI online
Hi, what are the entry requirements for your MSc in Data Science for international students?
09:12
International applicants typically need a bachelor's degree in a related field, official transcripts, and proof of English proficiency. Minimum GPA and test score details are on the program page. Which intake are you targeting?
09:12
undergraduate-transcript.pdf
Here is my transcript. Do I meet the GPA requirement?
09:13
Thanks. I cannot evaluate admissions decisions here, but I can note your documents for an advisor. The published minimum GPA for this program is listed on the requirements page. Do you also have IELTS or TOEFL results to share?
09:13
Voice note
0:14
IELTS 7.0 overall. I am interested in September intake and on-campus housing.
09:14
IELTS 7.0 meets the usual English requirement for this program. September intake deadlines and housing application steps are on the student portal. I can book a short call with an admissions advisor if you want to review your profile.
09:14
Type a message…
Deliver Support That Sets You Apart and Wins Customer Loyalty
Give your team a single place to work, and give customers fast answers that feel human and consistent.
Multimodal AI Agent
Customers send screenshots, voice notes, and documents. Your AI understands the full context and responds instantly so your team can focus on the edge cases that matter.
Multilingual AI Agent
Support customers in their preferred language with consistent tone and accurate answers. Expand globally without expanding headcount.
Why Universities choose CXWizard
Automate lead qualification and support so your team can focus on high-value conversations.
Handle high volume inquiries
Application cycles and orientation weeks flood inboxes with deadlines, document lists, and program requirements. CXWizard answers from your published guides on WhatsApp and your website so staff focus on nuanced cases, not the same FAQs every hour.
Reduce response time
Students and parents compare schools on responsiveness as much as rankings. Fast, accurate replies about requirements, fees, and next steps keep serious applicants engaged while they are still building their shortlist.
Increase your revenue
Open days and recruitment campaigns need follow-up across time zones. CXWizard collects program interest and documents, answers common admissions questions, and books advisor calls so enrollments grow without adding coordinator headcount.
More like a Human than a Robot
Traditional chatbots need complex flow-builders and can't actually understand your customers. CXWizard uses advanced AI agent technology that thinks, understands, and responds naturally.
Traditional Chatbots
CXWizard AI Agent
Understands context and intent
Processes images customers send
Understands voice notes
Understands documents & PDFs
Remembers conversation history
Responds in any language
Knows when to escalate to human
No complex flow setup required
Traditional chatbots rely on keyword matching and pre-built automation flows. CXWizard uses AI that actually understands your business and each customer's unique needs.
Integrations
Connect WhatsApp
Connect Instagram Messenger
Integrate our chat widget on your website
Integrate Shopify for orders
Integrate Calendly for appoinment management
Integrate Google Calendar for appoinment management
Integrate with your favorite tools
FAQs for universities
How universities use CXWizard for admissions, student support, and WhatsApp inquiries.
How can WhatsApp automation help Universities?
Applicants ask about entry requirements, English tests, tuition, housing, and deadlines, often outside office hours. CXWizard answers from your knowledge base, gathers documents, and routes specialized questions to admissions or student services with context attached.
How is CXWizard different from other WhatsApp chatbot tools for Universities?
Higher-ed conversations span weeks with transcripts, test scores, and parent voice notes. CXWizard maintains that context across the journey instead of resetting when a student asks a follow-up about a different program.
How much does AI automation for Universities cost?
Plans start at $40/month with a 14-day free trial. Improving yield on even a small number of qualified applicants from faster replies easily covers the monthly fee.
What happens when a Universities customer asks something the AI can't handle?
Visa edge cases, scholarship appeals, or academic policy exceptions go to your teams with program interest, documents, and full chat history ready in the shared inbox.
Will the AI agent sound robotic to my Universities customers?
No. Configure official program facts, tone guidelines, and escalation rules so replies feel aligned with your institution, not a generic campus bot.