Multichannel Support Inbox
Bring WhatsApp, Instagram, and web chat into one shared inbox. Route conversations to team members with clarity so nothing gets missed and every handoff stays accountable.
Manage owner and guest conversations on WhatsApp at scale. Qualify new properties, answer guest questions, and coordinate check-ins without your ops team living in group chats.
Start with a free trial, no credit card required.
Guest FAQs
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Give your team a single place to work, and give customers fast answers that feel human and consistent.
Bring WhatsApp, Instagram, and web chat into one shared inbox. Route conversations to team members with clarity so nothing gets missed and every handoff stays accountable.
Customers send screenshots, voice notes, and documents. Your AI understands the full context and responds instantly so your team can focus on the edge cases that matter.
Support customers in their preferred language with consistent tone and accurate answers. Expand globally without expanding headcount.
Automate lead qualification and support so your team can focus on high-value conversations.
Guest check-in questions, owner onboarding, and cleaner coordination spike on weekends and holidays. CXWizard handles routine messages on WhatsApp so your managers focus on reviews, pricing, and owner relationships.
Guests expect instant answers about Wi-Fi, parking, and door codes, especially on arrival day. Fast, accurate replies reduce bad reviews and late-night calls to your on-call team.
Owner acquisition ads and referrals need quick follow-up. CXWizard explains your management fee, collects property basics and location, and books onboarding calls while owners are still comparing managers.
Traditional chatbots need complex flow-builders and can't actually understand your customers. CXWizard uses advanced AI agent technology that thinks, understands, and responds naturally.
Traditional chatbots rely on keyword matching and pre-built automation flows. CXWizard uses AI that actually understands your business and each customer's unique needs.
Integrate with your favorite tools
How short-term rental managers use CXWizard for owners, guests, and ops on WhatsApp.
Owners ask about revenue share, furnishing standards, and how you handle cleanings; guests ask about access, house rules, and extensions. CXWizard answers from your playbooks, collects listing details, and routes urgent issues to the right coordinator.
STR operations mix guest stays, owner updates, and vendor messages in one busy channel. CXWizard understands property context, handles photos of damage or supplies, and escalates when a guest lockout needs a human immediately.
Plans start at $40/month with a 14-day free trial. Adding one managed property or preventing a few bad reviews from slow replies typically pays for the platform many times over.
Refund negotiations, safety incidents, or owner contract exceptions go to your ops leads with property name, stay dates, and full chat history attached.
No. Configure house rules, local tips, and your brand voice so guests and owners feel supported by your team, not a generic rental bot.