Multichannel Support Inbox
Bring WhatsApp, Instagram, and web chat into one shared inbox. Route conversations to team members with clarity so nothing gets missed and every handoff stays accountable.
Book more HVAC service calls from WhatsApp. Diagnose common issues, explain maintenance plans, and schedule technicians while homeowners are still comparing local companies.
Start with a free trial, no credit card required.
HVAC Service
AI online
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Give your team a single place to work, and give customers fast answers that feel human and consistent.
Bring WhatsApp, Instagram, and web chat into one shared inbox. Route conversations to team members with clarity so nothing gets missed and every handoff stays accountable.
Customers send screenshots, voice notes, and documents. Your AI understands the full context and responds instantly so your team can focus on the edge cases that matter.
Support customers in their preferred language with consistent tone and accurate answers. Expand globally without expanding headcount.
Automate lead qualification and support so your team can focus on high-value conversations.
Heat waves and cold snaps flood your line with no-cool, no-heat, and filter questions. CXWizard answers on WhatsApp and your website so dispatchers schedule techs instead of repeating the same triage script.
Homeowners message three HVAC companies when the AC fails. Fast replies about availability, service fees, and what to check before a visit keep the job on your calendar.
Seasonal tune-up campaigns convert when every chat gets a clear next step. CXWizard explains maintenance plans, collects system details, and books service windows before they call the competitor who picked up first.
Traditional chatbots need complex flow-builders and can't actually understand your customers. CXWizard uses advanced AI agent technology that thinks, understands, and responds naturally.
Traditional chatbots rely on keyword matching and pre-built automation flows. CXWizard uses AI that actually understands your business and each customer's unique needs.
Integrate with your favorite tools
How HVAC companies use CXWizard for service requests and scheduling on WhatsApp.
Customers ask about strange noises, thermostat errors, and whether you service their brand. CXWizard gathers model details, symptoms, and address basics, then schedules service or maintenance visits so your team arrives prepared.
HVAC chats include photos of units, error codes, and voice notes from hot attics. CXWizard handles that input and escalates when a job needs a senior tech or emergency dispatch.
Plans start at $40/month with a 14-day free trial. One additional repair or maintenance plan sold through faster WhatsApp follow-up typically covers the subscription many times over.
Gas leaks, refrigerant regulations, or commercial rooftop scopes go to your dispatch team with symptoms, photos, and customer contact details already captured.
No. Train the agent on your services, service areas, and friendly tone so homeowners feel they reached your office, not a generic utility bot.