AI Agent for Aesthetic clinics

Turn WhatsApp and Instagram enquiries into aesthetic consultations

Reply to clients on WhatsApp, Instagram and website chat in seconds. Share your approved prices, check the basics, book consultations around the clock and pass clinical questions to your practitioners.

Start with a free trial, no credit card required.

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Aesthetics clinic

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From first message to booked consultation

Most aesthetic clinic enquiries start the same way: "How much is lip filler?", "Do you do anti-wrinkle?", "Have you got anything this Saturday?". The clinics that win the booking reply quickly, give a clear price and make it easy to book a consultation, without straying into medical advice.

Step by step

  1. 01

    Reply to every enquiry in seconds

    The AI answers on WhatsApp, Instagram and website chat with your approved prices, treatments and opening hours, including the evenings and weekends when most enquiries come in.

  2. 02

    Use your treatment names

    It describes treatments in the words you approve, such as "anti-wrinkle injections", so replies match how your clinic advertises.

  3. 03

    Check the basics

    It asks which treatment they are interested in and whether it is their first time, and asks them to confirm they are over 18 before offering injectable appointments.

  4. 04

    Book the consultation

    It offers real slots through Calendly with your practitioner or prescriber, then confirms the booking, the address and your deposit and cancellation policy in the chat.

  5. 05

    Remind and follow up

    It sends a reminder before the appointment and follows up with people who asked about prices but did not book.

Who handles what

What the AI agent handles

  • Prices and treatment menus you have approved
  • Treatment descriptions written by your clinic
  • Age confirmation before injectable bookings
  • Booking, rescheduling and reminders
  • Deposit and cancellation policy questions

What your team handles

  • Consultations and suitability assessments
  • Prescribing decisions
  • Questions about results, risks or side effects
  • Aftercare concerns and complications
  • Complaints and refunds

Ryan Clinic, a hair transplant clinic in India, uses this kind of WhatsApp workflow for leads from click-to-WhatsApp ads. In its first 60 days with CXWizard it handled about 26,000 sales conversations, cut response times to seconds and saved an estimated 4,000 hours of staff time. For an aesthetic clinic, the same approach answers evening price enquiries and frees your reception team for clients in the clinic.

Multichannel inbox

One inbox for WhatsApp, Instagram, and web chat

Stop jumping between apps. Every conversation lands in one shared inbox with full history, tags, and clear handoffs for your team.

  • See WhatsApp, Instagram Messenger, and website chat in a single inbox
  • Tag leads, assign team members, escalate chats and responds to customers
  • Let AI handle routine replies while your team steps in when it matters
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What’s in this? I have a nut allergy
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We tried other tools and the experience felt robotic. CXWizard solved that for us: replies feel natural, more like a person on our team.
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Shivam Verma
Founder, Ryan Clinic, Healthcare, India
Read the case study

CXWizard vs the alternatives

Built for understanding customers, not wiring another chatbot flowchart.

Typical chatbot tools
CXWizard
Understands context and intent
Processes images customers send
Understands voice notes
Understands documents & PDFs
Remembers conversation history
Responds in any language
Knows when to escalate to human
Simple setup

Worried about patient chats on WhatsApp?

Most clinic owners ask this before anything else. Fair. You control what the AI collects and when data gets deleted.

Read our Privacy Policy
  • You decide what the AI asks for

    Set the approved answers and intake questions yourself. Keep it to booking and triage. Clinical detail stays with your team.

  • Encryption where it matters

    Chat traffic is encrypted in transit. Access tokens for connected channels are encrypted at rest.

  • Delete data when you ask

    Request deletion of your account and related customer data when you leave or need records removed. Retention details are in our Privacy Policy.

CXWizard uses OpenAI models to draft replies. AI can get things wrong. You decide what it is allowed to say, what it asks for, and when a person on your team should take over.

Works with your stack

Connect the systems you already run, from messaging and commerce to scheduling, sheets, and custom APIs, so work stays in the tools your team already uses.

FAQs for aesthetic clinics

How UK aesthetic clinics use CXWizard to answer enquiries and book consultations on WhatsApp, Instagram and website chat.

How can WhatsApp automation help aesthetic clinics?

Most of your clients already message on WhatsApp and Instagram, often in the evening. CXWizard replies straight away with your approved prices and treatment information, asks the questions your reception team would ask and books a consultation, so enquiries are not left waiting until the morning.

Can the AI talk about Botox?

You decide the wording. Many UK clinics use "anti-wrinkle injections" in their marketing because prescription-only medicines cannot be advertised to the public. Set the AI to use the same terms you use, and to pass any question about prescribing to your prescriber.

Can it check that clients are over 18?

Yes, if you set it to. It can ask clients to confirm their age before offering injectable appointments and pass anything unclear to your team. In England, botulinum toxin and dermal fillers cannot be given to under-18s for cosmetic reasons.

Can an AI receptionist give medical advice?

It should not. Set it to share only approved information such as prices, treatment descriptions and preparation notes, and to hand any question about suitability, results, risks or side effects to a qualified member of your team.

How much does CXWizard cost for an aesthetic clinic?

Plans start at $40/month with a 14-day free trial. For most clinics, one extra consultation a week covers the cost.

What happens when a client asks something the AI cannot answer?

It hands the conversation to your reception team or practitioner in the shared inbox, with the full chat history, so they can see which treatments the client asked about and pick up from there.

Ready to book more consultations from WhatsApp?

Start a free trial and see how CXWizard answers enquiries and books consultations on WhatsApp, Instagram and website chat while your team is with clients.